KE Telewest Systems & Private Security Services Ltd, within the framework of providing our services in the design, installation, and maintenance of security systems, alarm systems, closed-circuit television (CCTV), fire detection and fire protection systems, and automation systems, has as its primary objective to offer satisfaction, safety, and reliability to our customers, guided by confidentiality and our prompt response. We also aim to ensure the safety and health of our employees and third parties affected by our activities.

To achieve the above objectives, we are committed to:

• Providing a wide range of comprehensive security system solutions based on the needs and budget of our customers.
• Being able to resolve any issue that may arise by leveraging our experience in structured cabling and networking.
• Delivering responsible, high-level preventive support and maintenance services of superior quality, ensuring business continuity and achieving rapid system restoration in case of issues.
• Offering high-quality products to our customers, enabling them to maintain continuous control without dedicating excessive time from their already busy schedules.
• Utilizing a broad range of high-quality products in collaboration with some of the leading manufacturers of security systems.
• Employing highly trained, friendly, fast, and efficient technicians.
• Providing opportunities for primary training to our personnel.
• Taking adequate and effective measures to eliminate and reduce workplace risks and to provide safe and healthy working conditions, ensuring the prevention of work-related incidents, accidents, and occupational illnesses.
• Providing opportunities for consultation and participation of our employees on matters related to occupational health and safety.
• Establishing, evaluating, reviewing, and revising objectives, targets, and action programs for quality and occupational health and safety during management reviews.
• Meeting the requirements of our interested parties (stakeholders).
• Complying with applicable legislation related to our activities, including legislation governing the processing of personal data.
• Implementing and continuously improving a management system in accordance with the requirements of ISO 9001:2015 and ISO 45001:2018 standards.

This policy is reviewed during management reviews to ensure its adequacy and suitability, is communicated to all company personnel, and is made available to all interested parties.